Subject: German Test - Leonardo Piva
From: Leonardo Piva <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 22 Dec 2017 14:12:27 -0500

| | Foreign Language - Employment Test - LiveSalesman

Name | Leonardo Piva
Email | [email-masked]
Phone Number | (5511) 970507401
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I would say sorry for that customer and send something for them, that they can forget about it, a present is a good way, like a free small soft drink or something same.
In ENGLISH: What according to you is the difference between good and great customer service? | Good for me, that is only the basic customer, but great, the great customer is unforgattable for the client, that who will talk for someone about excellent job that company has, the way to share as that company is unique.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Sou fascinado por novas experiências, como um Live Salesman em Delhi será inesquecível para mim, com certeza irei dar o melhor de si, novas culturas vivenciadas valem ouro para mim.
In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Meu nome é Leonardo Piva, terminei a escola no Brasil, logo após estudei e trabalhei na Nova Zelandia, após morei e trabalhei na Tailândia também e só tenho 20 anos de idade. Trabalhei como vendedor no Brasil, como barista no Tailandia e como camareiro na Nova Zelandia.

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