Subject: German Test - madhav kumar jha
From: madhav kumar jha <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 23 Dec 2017 03:01:44 -0500

| | Foreign Language - Employment Test - LiveSalesman

Name | madhav kumar jha
Email | [email-masked]
Phone Number | (110091) 9015174318
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | first of all i would to like to apologize to the respective customer afterwords i will share the reason due to which his order did not reach there then we will ensure him that it will not happen again and we are going to deliver your order as soon as possible..
In ENGLISH: What according to you is the difference between good and great customer service? | according to me there are a lot of difference between good and great customer service ..when we talk about good customer service in which  we take care of customer basic requirments . with great customer service we give our best each and evry day .there is no place for error.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1-primero soy una persona calmada y simpatica
2-me gusta ayudar a la gente
3-no me enojo o no me da  rabia nada
4-tengo experiencia mas de 17 meses como un ejecutivo de servicio al cliente.
5-se suponia que yo tenia que tomar llamadas y resolver problemas de cliente con respecto a su  la tarjeta de credito.
6-yo puedo calmar a cliente.

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

mi nombre es madhav kumar jha .yo tengo 22 anos .nacido y creido en una zona rural de Bihar.yo pertenezco a una familia de clase media.soy licenciado en licenciatura de la universidad de delhi despues de eso yo he hecho un curso avanzado de  la lengua  espanola y lo sigo estudiando todavia.ahora estoy en el nivel b2.2 .
ademas yo trabaje en una empresa la que se llama Ienrgizer la que esta en noida.
ademas de eso soy un tutor de la lengua espanola .en mi tiempo libre me gusta dar clases de espanol. me encanta viajar, pasar tiempo con mis padres .me gutsa cocinar y escuchar musica...

| |

You can edit this submission and view all your submissions easily.