Subject: German Test - priyanka malhotra
From: priyanka malhotra <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 23 Dec 2017 03:30:28 -0500

| | Foreign Language - Employment Test - LiveSalesman

Name | priyanka malhotra
Email | [email-masked]
Phone Number | (11019) 8588066525
Whats your first language | Spanish

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

First of all i say sorry for my silly mistake. Then i took his/her order again and i give a offer to our customer for example -if he/she again order the pizza then i give you a special offer to you for mi mistake ( by one get one free). by providing that customer are too happy. Their is no effect on the goodwill. the customer and our clients are too happy because we understand and help them and providing facility and scheme too...

In ENGLISH: What according to you is the difference between good and great customer service? | the difference is that we have to provide good customer service to our client by providing this our customer come again in future, by this we make our regular customer. the goodwill of the company increases. by providing good customer service and goods too..

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

primero yo soy combinacion de trabajo duro y inteligencia.
segundo estoy buscando una carrera a largo plazo con esta empresa.
un ultimo el papel y la expocicion al conocimento que esta empresa con mi proporcionara in linea con mi expectativas y el intres.
buena expocicion a la comunicacion del cliente
dedicar los proximos anos para aprenderc los habilidades
esto me adydara mas itneligente y mas profesional

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

me llamo priyanka malhotra. tengo 20 anos. yo vivo en vishnu garden con mi familia. yo soy estudio en universidad de delhi en comercio. tambien yo estudio esponal en instituto cervantes. mis afficiones son jugar al ajedrez , chater con mis amigos en esponal, ir de comprass etc.
hay cuatro persdonas en mi familia . yo, mis padres y mi hermano. mi padre es hombre dee negocios , mi madre es ama de casa, mmi hermano es en once clase de curso. mi punto positivo es que soy energia , puntual, honesta y una persona enfocada. mi punto negitivo es que yo creo que yo como mucho.

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