Subject: German Test - prajwal shekhawat
From: prajwal shekhawat <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 27 Dec 2017 02:46:52 -0500

| | Foreign Language - Employment Test - LiveSalesman

Name | prajwal shekhawat
Email | [email-masked]
Phone Number | (91) 9549197646
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | yes sir i am sorry .But actually there is a problem,the delivery boy got stucked in traffic due to some accidents ,Just give  me 20 minutes please.I am making you sir sure that you will get your order in 20 mins .Again i apolozige for the problem and this will not happen again .Thank you sir for ordering here ,have a good day Sir.
In ENGLISH: What according to you is the difference between good and great customer service? | Basically it's depend on the worker that how he speak and how he is handeling the situation.Problems are everywhere but how you handle them is important . So what i think is that,great customer service didnt take much time to resolve a problem,they will make decision correctly in fraction of time but not same with good customer service.They resolve the problem as well but in some time and sometimes due to more time some customers get angry

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Ich bin Geduld .
Ich brauche nicht mehr Zeit eine losung zu machen.
Ich kann fleissig arbeiten.
Ich bin fliessend beim sprechen.
Ich kann fast alles schaffen .

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Ich heisse prajwal .Ich komme aus Jodhpur und ich bin 20 jahre alt . Nach der Schul oder nach mein Studium habe ich Deutsch gelernt und jetzt will ich arbeiten . In meiner familie habe ich nur meine Mutter und leider ist mein Vater nicht mehr. Im jahre 2016 habe ich auch in einem Hotel gearbeitet . Personlich denke ich dass, Wenn sie etwas geben,dann bekommen sie etwas. Das ist alles.

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