Subject: German Test - Mohammed Ali Al-Anesi
From: Mohammed Ali Al-Anesi <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 27 Dec 2017 02:51:37 -0500

| | Foreign Language - Employment Test - LiveSalesman

Name | Mohammed Ali Al-Anesi
Email | [email-masked]
Phone Number | (+91 ) 9096225024
Whats your first language | Dutch

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Dear Customer,

Sorry for the inconvenient, it looks like we have sent your order to the wrong address, however, we have placed a new order to your address and it's on the way to you right now.

we do apologize again and we promise we will do our level best to not repeat such mistake again.

Thank you

In ENGLISH: What according to you is the difference between good and great customer service? | good customer service is giving the customer a service up to his expectation but the great customer service is how to exceed the customer expectation and make him more satisfied.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | لغتي الام هي اللغة العربية لذلك اعتقد ان الشخص المناسب في العمل المناسب خصوصاً وقد عملت مسبقاً في مجلة عالمية وكانت احد مهامي التواصل مع العملاء من جميع الدول العربية

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

اسمي محمد علي الانسي
ولدت في اليمن واكملت دراستي الابتداية والاعدادية والثانوية كذلك هناك من ثم انتقلت الى الهند لاستكمال دراستي واستقراري فيها فاكملت البكلوريوس والكاجستير وحاليا احضر الدكتوراه تنقلت بين عدة اعمال منها التطوعي ومنها الرسمي فعملت مع شركة اب  سايد ومجلة بريطانية والسفارة الاماراتية

واتمنى ان اعمل في شركة حيث اطور فيها من مهاراتي واستفيد من معرفتي بالعربية

| |

You can edit this submission and view all your submissions easily.