Subject: Portuguese Language Test - Nitin kumar
From: Nitin kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Wed, 3 Jan 2018 06:00:44 -0500

| | Foreign Language Screening Test

Name | Nitin kumar
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | pizza boy _ i am so sorry sir ,i made i mistake when i wrote your address , we will give you our best sevice and i promiss that it will not happen in future.we will give you free big pan pizza it will come to your home within a twenty minutes. and in this month we will give you 20 percent discount if you order pig pan pizza. ans again sorry for my mistake.

In ENGLISH: What according to you is the difference between good and great customer service?

According to my opinion many companies can provide good customer service but  a few companies give you great service because good service can provide you home delivery but great service give you a feedback , they can give you the best service any time and anywhere.and after the solving problem they re-verifyto the customer.
the best customer service can provide you many offers time to time and they can make a link with customer

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1- Eu falo tres linguas hindi,ingies e portuguese,eu falo muito bem portuguese.
2-  Os meus qualidades sao confidednte, social, trabalhador, e activo.
3-Eu completei o meu diploma avanco intensivo, na lingua  portuguesa.
4- Eu muito gosto de portuguese por isso eu aprendo esta lingua.
5- eu sou calmo quando o trabalho esta alto.

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Sou nitin kumar ,tenho 22 anos ,moro em deli , falo trese linguas hindi ,ingles e portuguese .
Eu sou estudante de univercidade de deli .
Sou formado em ciencia politica em 2016,e este ano eu copletei diploma avanco intensivo, e agora estou a estudar diploma avanco .
Eu quero trabalhar na empresa des multi nacionais por isso eu estudo iste lingua,e quero saber sobre brazil e portugal
Os meus passatempos sao ler o livro cantar ouvir musica .

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