Subject: Portuguese Language Test - vipin rawat
From: vipin rawat <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Thu, 4 Jan 2018 05:54:42 -0500

| | Foreign Language Screening Test

Name | vipin rawat
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Sorry for the inconvenience cause to you sir , due to some technical issue i did not mention your address correctly so my apology  . what i will do for you i will coordinate with our delivery person and i will update your address over the call and the best i can do for you i will give you 50% discount on your bill so instead of paying 500 rupees you need to pay only 250 rupees and i am assuring you it won't happen again .  Just i  had words with our delivery person so within  10 minutes he will be there then you can enjoy your meal. I am doing my best the best i can do for you . Again sorry for the inconvenience cause to you sir . Thanks for calling pizza hut . Have a great day .
In ENGLISH: What according to you is the difference between good and great customer service? | Good customer service will give you the resolution but the great customer service will make you happy .

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Eu tenho experencia em servico ao clientes .
Eu sou Pontual.
Eu posso fazer meu cliente feliz .
eu vou dar o meu 100 por cento .
eu posso aprender rapido tambem .

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Meu nome e vipin rawat . Eu tenho 26 anos . Eu completei minha graduacao em B.A a partir de univercidade de alwar e eu completei o nivel experto a partir de Langecole . Eu moro em novo deli com minha familia , em minha familia nos somos 5 pessoas minha mae , meu pai , meu irmao mais velho , eu e um cachorro tambem . Minha mae e dona de casa , meu pai trabalha com grupo de P&G , meu irmao mais velho trabalha com grupo de woodland . Sobre minha experiencia , eu trabalho com Cyfuture em noida , eu costumava criar passes de embarque para os clientes . Antes do Cyfuture eu estava trabalhando com snapdeal.com , la eu costumava falar com os clientes sobre clientes problemas . eu gosto de tocar violao muito .

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