Subject: Spanish Language Test - MOHAMMAD ASIF
From: MOHAMMAD ASIF <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Fri, 5 Jan 2018 05:17:49 -0500

| | Foreign Language Screening Test

Name | MOHAMMAD ASIF
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Hello sir I am really sorry for this convenience that you haven't received the Pizza, there were some technical issue that's why i entered the incorrect address. There were more order on same your landmark address so that the pizza couldn't reach, now i am delivering Pizza with 20% discount to your correct address,, The Pizza will be reach within 10 minutes with 20% less discount.

In ENGLISH: What according to you is the difference between good and great customer service?

Customer service is friendly, the most important is positive and friendly in the customer service.if we help to customer with friendly and we solve the some concern of customer that is good customer service but we help to customer as friendly with positively and  good skills and we solve all queries of customer that is great customer service.
if customer is satisfy 95%  that is good and customer is 100% satisfy that is great customer service.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Yo voy explicarle sobre el servicio del cliente, el servicio del clinete es amable.
1-debe tener buen conocimiento del producto.
2-  el candidato es mas amable y positivo.
3-el candidato se habla buen lengua con el cliente.
4- el candidato es mas ayudable.
5- el candidato debe tener mas pacencia.

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Mi Nombre es Mohammad Asif de Bareilly up. Actualmente vivo en nueva Delhi. Soy de experto de la lengua del espanol. estoy trabajando en IENERGIZER. Tengo 1 anos y 8 meses experencia en espanol,yo he hecho el diploma de avanzado de tres anos en espanol de la jamia millia islamia en 2016, y he completado graduacion de la universidad de Delhi. Aparte de eso tengo cinco miembros en mi familia mis padres, mis dos hermanas y mayor hermano. Mi papa es granjero y mi mama es ama de casa.
Mis pasatiempos son jugar criquet, leer novela y ver la pelicula y visitar al historical monumentos, me gusta mucho ver la pelicula de la accion y de la historia y tambien me gusta mucho visitar al historical monumentos como RED FORT, TAJ MAHAL Y QUTUB MINAR etc, pero cuando tengo tiempo en el sabado y el domingo luego yo veo la pelicula. Genralmente yo leo mi lengua espanol cada tiempo en mi movil y libro es que me gusta muchisimo espanol. Aparte de eso yo quiero ser gran hombre .Yo quiero ganar mucho dinero es que yo quiero ayudarle a toda pobre gente, eso esmio suenos.

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