Subject: Portuguese Language Test - SAGIR Ahmad
From: SAGIR Ahmad <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Mon, 8 Jan 2018 05:13:12 -0500

| | Foreign Language Screening Test

Name | SAGIR Ahmad
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | in this situation, i am really sorry for the delay that the pizza not received at the time , please wait 5 minutes more just i am reaching to you a  incident happened with us, i was forgot your delivery address, i will give you some discount for the delay and inconvenience that happened with you, please cooperate with us. some times be mistake with the customers, in future you will not get any mistake or complain against me , i shall be highly obelized for this act of kindness to cooperate us,
In ENGLISH: What according to you is the difference between good and great customer service? | i think both customer are same for me, i provide the services same in both situation, good customers are the best best for me that the good quality always i want to provide, and great customers are those really like our services and our products, that comes to us for the best quality and best services, customers are everything for us,

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1, acho que a cliente deveria honesto e a muito trabalhador que fornecer muito bem servico e qualidade,
, acho que atmosfera de empressa deveria muito bem,
a salario deveria muito bem, porque eu sei e experiencia a lingua de portuguesa , eesa estao coisa basiacs por cliente trabalhador nesaa empressa ,

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | o meu nome e sagir sou indiano moro em nova delhi, eu tenho 24 anos, eu queria aprender a lingua portuguesa desde a minha infancia mas qundo eu tomei admissao universidade de jnu, por isso eu aprendei a lingua portuguesa porque jnu teve a muito bem opporunidade para aprender alguns linguas, e o meu profissao e estudante , eu sou estudante universidade de jnu, eu completei o meu graduacao universidade de AMU, depois de fiz o pos graduacao universidade de JNU, depois de eu fiz o basico , diploma , e avancado diploma embaixada de portugual a lingua de poruguesa em nova Delhi, o meu pai e homem um de nigocios, a minha mae e dona da casa,eu tenho cinco irmaos , todos os estudam numa escola, e os meus passatempos sao ouvir musica, jogar cricket, futeball  e ler os livros e ver o telivisao, e eu tenho 2 mes experiencia a lingua de portuguesa, o nome de empressa e echosoft infocomm o supporte de tecnologia, e segundo empressa de LBF, para bilhete de reserva,

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