Subject: German Language Test - MANISH JHA
From: MANISH JHA <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Tue, 9 Jan 2018 06:42:02 -0500

| | Foreign Language Screening Test

Name | MANISH JHA
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | frst of all i will appologise to the customer who can bear a lot of inconvience for made by me after that i will save all my customer records in my computer data storage i will save customer address , contacts ,phone number and pincode after that i will promise him to not repeat this  kind of mistake i will make better dealing  customer service in my busineess

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

my name is manish jha
iam 24 years old
i live in south delhi sangam vihar
my educational quaification is :
mca pursuing form ignou
i have done german language course from du in 2015
i have done bcom from sol in 2013
ihave done 10+2 from cbse in 2009
i have done 10th from cbse in 2007
my professional detail is:
currently iam fresher and searching job
my hobbies is:
listning song and playing cricket
my strength is:
im very puntual and active

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | ich finde amazon, flipkart,samsung and quikr ist  besser fur kunden firma diese firma gebe ihr besser produkte fur natur . ihr shicken produkte ins kunden stadt ins ricthig ziet

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

ich verstanden richtig mann habe activitat, punktualich,und schicken produkte richtig zeit  richtig mann habe verstanden firma natur
rictig mann suche firma produkte besser
richtig mann shicken firma produkte richtig zeit
richtig mann  darf nicht rausmachen

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | ich gehe vaishnodevi ins dezember monat ich sehe seher mann ,frau,madchen und kinder haben ich mache seher spaz ins vaishnodevi  ich sehe hubsch kino und hubsch spazieren gehen mein freuende haben seher spaz ins vaishnodevi . ins vaishnodevi katra ich sehe seher leute haben fur u-bahn . ich mache seher sp az ins vaishnodevi ich esse afelsaft, gumibarchen und der pizza.    ich gehe bhairo mandir,baan ganga, kaali mandir ins vaishnodevi . ins vaishnodevi ich sehe hubsch berg

| |