Subject: Portuguese Language Test - Orlando Banota
From: Orlando Banota <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Tue, 9 Jan 2018 09:13:23 -0500

| | Foreign Language Screening Test

Name | Orlando Banota
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | so firstly i will tell to the customer to be patient and i will tell him that there was some problem of net work so that he or she (the customer) will understand without doubt because not us who made the network line ...i think this is the better way to convince the customer. thank you
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | imk Orlando Francisco buino banota son fo Francisco Banota im from Angola i have 4 brothers abd two sisters... i have complete my degree certificate in branch of BBA and this year i will do master ...my father was a teacher but unfortutly is dead my mother is dead too
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Good e quando voce fizeste uma boa coisa com uma resposta posetiva and great e quando voce fizeste uma coisa correcta entam logo podemos dizer que tem mesmo significado

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1-quando voce pergunta o comprador s pretende alguma ajuda
2-quando voce recebe o comprador com um copo de Agua
3-quando voce respeita o comprador
4-quando voce pergunta s o comprador esta avontade na tua loja
5-quando voce ajuda o comprador numa necessidade

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | eu vou falar a cserca da India , quando viagei na india foi bunito e maravilhoso porq india e um Pais muito grande e bunito e tem muita planta verde e gostei muito da cumida princilpalmente verdura e tambem gostei muito transportye aqui tem otto e ola cab mas no meu pais nao tem e tambm foi bom viajar na india porque aprendi como coniver com novas pessoas que nao sao do meu pais stou sem palavra porque amei viajar na india e tambm gostei do clima porque faz muito frio porque no meu pais nao faz frio.

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