Subject: Portuguese Language Test - Adelmar Washington de Lemos Caetano
From: Adelmar Washington de Lemos Caetano <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Tue, 9 Jan 2018 09:38:13 -0500

| | Foreign Language Screening Test

Name | Adelmar Washington de Lemos Caetano
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Dear costumer , we are so sorry for this inconvenience , its is true to say that its our fault .Your delivery it will be done very soon , so please we ask for your comprehension, and we ensure that it will never happen again .

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am a very open person , open always for a new challenges  , i am studying a b.tech in a automobile branch , i have worked as  a call operator, and as a social media manager.
I have lorn a lot about seller ,and for trying to convince the possible costumer .

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | A diferenca entre um bom e um melhor servico ao cliente , e o carisma que se da ao cliente os clientes procuram sempre alguem que os pode entender de uma maneira simples , alguem que esteje sempre ai quando ele necessita.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

A venda de produtos e um processo que envolve nao so o credencial academico mas tambem um pouco mais de abertura por parte do que esta envolvido no processo .
As minhas habilidades se encaixam no perfil de um certo candidato para este emprego , sou alguem que possui uma facilidadde muito grande de aprender , sou muito bom a mudancas .
Sou alguem que aprende facilmente , possui uma capacidade de entendimento muito larga .

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Eu ja esteve , em portugal  em Lisboa , em Angola meu pais estive na provincia de Benguela e tambem na provincia da Huila , neste pais estive exclusivamente em Nainital .
As viajens  que fiz ,me deram um aberto entendimento sobre o entender de culturas , eo entender das pessoas exclusivamente para entender melhor as pessoas , cresci no ramo pessoal .
Na india foi algo differente e unico , pois a cultura e totalmente differente de todos os lugares aonde ja estive , por uma differnte cultura e religiao .

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