Subject: German Language Test - Priya Gupta
From: Priya Gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Fri, 12 Jan 2018 03:29:38 -0500

| | Foreign Language Screening Test

Name | Priya Gupta
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | firstly i apolozise for my mistake and ask my customer to give me his correct address.because its already late and time exceed more than the delivery time.i call my delivery boy and tell to correct the address of the customer and deliver it as soon as possible and i tell him to not charge any amount from the customer.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am priya gupta.
currently i am living in noida.
I have done my graduation from" delhi university".
I have done my german language course from "max mullar bhavan".
My strength is my positive attitude.
My weakness is my hesitation.
My hobbies are watching movies and playing badminton.
I have four members in my family.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

ich bin der meinung, dass gut und toll kunden service beider gliech ist.
die rolle von gut und toll kunden service ist wichtige.
sie berinigen alle probleme von kunden.
sie arbeiten rund um die uhr.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

ich kann alle probleme von my kunden berinigen.
ich habe beriet zu lernen und sich erkunden.
ich bin sehr serious uber meine arbeite.
ich habe qualitate um ein decision zu machen.
ich habe gut fagihkeit.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | lezte jahr habe ich nach manali gefahren und ich habe viel erfahrung. ich habe mit meiner familie gefahren. ich habe in meinen winter urlaub gegangen. die blick war sehr schone und gibt es viele snee. da gibt viele abenturlich sport belibt und habe ich paragliding probiert und es hat mir gut spass gehabt. es war eine gute urlaub und fulle ich mich nicht langwielich. die umgebung war sehr toll. es gibt viele moglichkeit um stress abzubauen. mann kann sich entspannen und sich wohl fullen. ich denke, dass man einmal in ihre leben manali beshuchen soll.

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