Subject: German Language Test - Birendra Kumar
From: Birendra Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Fri, 12 Jan 2018 04:54:16 -0500

| | Foreign Language Screening Test

Name | Birendra Kumar
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Firstly I apologized for no delivery of pizza in the given time. Secondly I explained the whole situation how it happened. I ensure him that, this will never going to happen again. Please stay with us, you are a valuable customer for us. We deliver the pizza free with addition of one extra as a token of politicization.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am from gaya, Bihar. I did my bachelor in german language from The English and Foreign Language University, Hyderabad. I did my intermediate and schooling as from my hometown only. I have a combined family of ten members. My father is a policeman and my mother is a housewife. I love to cook in my free time.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Kunden/Kundinen sind immer recht. Wir sind nur ein Werk das der Kundens glück.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Ich kenne die Sprache gut. Ich bin sehr Freundlich und Karrierfokusiv. Ich habe gut communikativ Faehiskeit. Ich arbeitete bei ein Werkstatt von meinem Bruder. Ich kenne Multisprache und Ich kann Spricht auch.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Ich habe meine Graduation von Hyderabad gemacht. Ich kenne mir mit der Statt gut aus. Hyderabad ist die Hauptsttt von Telangana. Es gibt viele historische Mauern. z.B Charminar, Golkonda Palace, Chaumalla Palace usw. Das Weter von Hyderabad ist sehr Schoern. Es gibt auch veilen Firma. z.B Google, Amazon, Apple usw. Es ist ein gutte Ort für Arbeiten. Es gibt auch viel zu essen. Hyderabadi Biryani ist sehr berümte in ganzen Welt. Es gibt drei Zentrala Uni. Diese Universitaet gibt viele Optionen zu lernen. Es ist eine gutte Ort mit orde ohne Familie zum leben.

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