Subject: German Language Test - AKSHAY KUMAR
From: AKSHAY KUMAR <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Mon, 15 Jan 2018 03:53:57 -0500

| | Foreign Language Screening Test

Name | AKSHAY KUMAR
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Good morning Mr/Mrs...I am calling from Pizza Hut.You have orderd Pizza Family Pack.I am extremly sorry for that.At this moment I am just about to reach delivery Point.Please give me 5 min only.Have a nice day !
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Hallo Good morning My name is Akshay Kumar,born and brought up from Begusarai.I have completed Bachelor Degree from EIILM University Sikkim,India in 2012.I have also learned Foreign language German from MMB New Delhi till B2.1 Level.I have worked arounf 18 months German language Profile.I have also learned Dutch language A2 Level.My hobbys are Listening melodious Songs ,learn Foreign Language.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Customers are the backboon of Business.To provide best of the best quality service is called great customer service.To note down all quiries of the customers and to solve within SLA should be in the priority list.Whenever customers ask any quiries to us,I should satisfy them and to ask them also,if any quiries have left to aks.After customer confirmation I should disconnect call with politly manner.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Ich kann gut verstehen die Kunden Frage.Ich kann die Kunden alle Probleme solvieren.Ich kann sponntan beantworten.Ich kann die beste Loessungen erzaehlen.Als Kundenservice habe ich schoen bei den verschiedenen Firmen gerarbeitet,deshalb ich kann  dieses Situation besser behandeln.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Nun ist es einschoen Thema fuer mich.In diesm Moment wohne in Delhi.In diesem Thema beschreibe ueber Hauptstadt von Indien.New Delhi ist die Hauptstadt von Indien.Die Stadt ist seht schoen und die Strasse sind sehr weit .In der Stadt gibt es viele Monument,Zum Beispiel India Gate,Jama Maszid,Humayun Tomb,noch meht zu sehen.Viele Patienten kommen aus ganzen Welt nach Delh.In Delhi gibt es AIIMS,Weltbekkantes Krankenhaus.Ausserdem dieses gibts es nopch viele Krankenhaus verfuegbar.Mehr als 20 Millionen Beamte wohnen in Delhi.Sie koennen viele verschiedenen Kultur von Indien in einem Platz sehen.Die Leute kommen aus der ganzen Stadten hier um ihre Beldung besser zu machen.Hier gibt es Delhi Universiteit.Mit dem Metro koennen Sie einfach irgendwohin fahren.Die Busverbindung ist auch gut.Sie koennen einfach OLA TAXI mit dem Handy buchen. Meisten Leute ,die 18 Jahre Alt sind ,arbeiten bei der Firmen.Die Leute moegen ihres Geschaeft oeffnen.Hier das Klima ist wunderbar auf jedem Fall.Die Menschen sind sehr Nett und  hilfbereits.Insgesamt kann ich sagen Delhi ist ein weltbekannte Stadt.

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