Subject: Portuguese Language Test - Tausheen SAIFI
From: Tausheen SAIFI <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Thu, 18 Jan 2018 04:50:33 -0500

| | Foreign Language Screening Test

Name | Tausheen SAIFI
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First of all, I will confirm his address once again. Then, if found the above mentioned mistake is correct, I'll say sorry to him and let him know the reason for the inconveince that he's facing at this particular moment. Then, after doing the correction on my end, I'll send him the other delivery boy to deliver his order and   assure him that the same will not occur in future.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I'm Tausheen Saifi, born and brought up here in Noida, India. I'm twenty-two years old and currently living in the same city with my family. If I talk about my family, I've six members in my family, my mother, my father, and three brothers who all are younger then me and studying in a school in Delhi.
If I talk about my educational qualifications, I did my schooling from Jamia Senior Secondary School, Jamia Milllia Islamia in 2013. Post that, I did my graduation in Economics(Hons.) from Ramanujan College of University of Delhi in 2016. Then, I did Intensive Advance Diploma in Portuguese language in the year 2017. In terms of work experience, I'm fresher.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

No termo de bom servico clientes, falar com deles e bem mas no termo de melhor servico clientes, bom communicacao com os clientes e necessario.
Falar com paciencia e dever tambem no melhor servico clientes. Deve-se ter algum conhecimentos de lingua e trabalho que voce faz.
Alem disso, no termo de melhor servico clientes, voce tem as habilidades para preparar os clientes por trabalha consigo.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1. Porque eu tenho uma qualidade de pacencia
2. Porque eu tenho algum conhecimento de este trabalha.
3. Porque tenho habilidade de falar com as pessoas
4. Porque eu posso fazer melhor relacoes com os clientes.
5. Porque eu gosto muito de falar com as pessoas.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

No mes fevereio do ano 2017, eu fui a Goa com os meus amigos e com meu professor.
Goa e uma cidade muito calmo, muito bonito e muito tranqualidade. Fomos la pelo tren e e demorou trinta e tres horas para chegar la, em Goa. Tinhamos fique la por sete dias. Primeiro dia, fomos a praia Baaga, em Calangute. A praia e muito bonito. levamo-nos todo na agua da mar "Indian Ocean". Segundo dia foi com muito melhores exprencias. No dia tres, fomos a Universisde de Goa e fique la por cinco dias.
Encoramo-nos com outras professores e algum estudantes da Universidade de Goa.
Entao, no dia qautro, fomos para ver as Girija de Goa.
Eu econtrei com os muitos estrengeiros e falei com deles foi exprencia eu nao tenho de esqueser ate este momento.
Tinhamos muitos fotografias no mar, com as pessoas estrangeiros, com mais velhos girijas.
Nao lembro-me muito de este exprencia mas e mui to muito bom experiencia. No dia primeiro de marco, chegamo-nos em Deli.

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