Subject: German Language Test - Raman Basra
From: Raman Basra <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Mon, 22 Jan 2018 04:31:36 -0500

| | Foreign Language Screening Test

Name | Raman Basra
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | fast i apologize for the mistake then i immediately send fresh pizza to customer as a gift for  mistake
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | i am Raman Basra.i am graduate from manav bharti university. i have complete JLPT n4 in japanese language. i have experience in domestic bpo as a sales person. currently working as a japanese free lancer.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | どちら　も　難しい　でわ　有りません　。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

さいご　私わ　お客様　お　きって　それ　から　は　こたえて
お客様の　問題　お　知りたい　です
早く　に　問題　の　答えた　おやります
いつも　お客様　と　ポライト　に　します
お客様　の　問題　の　一番　さいしょう　の　いています

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | でり　は　インド　の　しゅしょう　です。でり　に　インド　の　いろ　いろ　な　しゅう　の　ひと　びと　は　いしょう　に　すんで　います。でり　に　昔　の　まち　から　あたらし　から　の　とこ　が　あります。

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