Subject: French Language Test - ABHIMANYU KUMAR SHARMA
From: ABHIMANYU KUMAR SHARMA <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Mon, 22 Jan 2018 04:50:45 -0500

| | Foreign Language Screening Test

Name | ABHIMANYU KUMAR SHARMA
Whats your first language | French

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

i said customer
sir, for the inconvinient actully our deliver boy are new in this city so he take wrong and long way because some way are under to construction
sir i call him 20 min before your call and guide the wright way to reach your address as soon as possible sir i know this is not good for customer service i rally apolozie on my bottom of my heart
sir  i promise you not to do again any type of mistake
and again sir sorry for this inconvinient

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

i am abhimanyu kumar sharma   24 years old live in delhi with my family i pass out b.com  from delhi university in 2016
i have six months experience in free lancing
my father is a working with education deparment as lab assistent in govrt school
i pass out n3 level in july month last years
i pursuing n2 with in 10 days

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

customer is always wright for me if i not satified customer ruquirement so i am not good for sevices sector
for me always listen customer problem in the end and try for best services give to customer
we always ready for solve customers problem
we try our best so i can no give excuse to customers

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

私は　とても　まじめ　と　ねしん　人
幹事　は　いい　読めめす
日本語　で　話せます
七　百　幹事　を　覚える
私　は　とても　会社　に　とても　いい　会社員　に　なります

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

わたしは　二本　へ　観光　したい　です　日本　は　とても　にじかい　国　です
私　の　夢　は　日本　へ　いこ
日本　へ　いこ　あと　新幹線　に　乗りたい　です
富士山　みたい
ラメんを　食べたい
いろ　いろ　ところ　　へ　いきたい　です
とても　買い物　を　したい　です
野獣　試合　を　みたい　です
いろ　いろ　日本　りより　を　食べたい　です
日本　祭り　を　みたい　です
とても　たのしたい　です

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