Subject: Japanese Language Test - Gaurav Panwar
From: Gaurav Panwar <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Thu, 25 Jan 2018 04:17:09 -0500

| | Foreign Language Screening Test

Name | Gaurav Panwar
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First i accepted i do mistake .Then i go to customer home and i apology my mistake。Then i requested him please sir forgive me its my first and last mistake.I know its my mistake but next time this kind of problem you are not face .I give my best sir .You also a person you understand my problem . Thanks sir .Have a nice day sir.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Gaurav Panwar. I passed my 12th in 2015. After that i joined my Japanese Language Course. My hobby are reading book,playing cricket etc. Four member in my family, my parents and my brother and me. I have learn Japanese last two years. I have knowledge about basic computer.Knowledge about how to handle mistakes.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | はじめ　お客様はどうんなような人ですか。あの人は何か必よですか。あの人について理解するほうがいいですよ。お客様はなにかほしいです。おきゃくさまといょうにけいごうどうしおつかいほうがいちばんひつよです。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

客様のわかるほうがいいですよ

客様がなにかひつよですかこれについてはなしたいです

おきゃくさまといつもけいごうどうしおつかいかたほうがいいですよ

おきゃくさまに式のひにぷれぜんとおあげます

おきゃくさまにうそうおしないです。きゃくさまはかみさまのようです

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 私は初めて友達といしょににちゃんにがるえ行きました。とてもいい場所です。私は初めて友達と行きました。そこにはいろいろなゆめいなばしょうがありました。そこにはわたしはあそうびます。そのばしょうはきれいなまちでした

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