Subject: Japanese Language Test - khushboo sachdeva
From: khushboo sachdeva <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Wed, 31 Jan 2018 04:15:58 -0500

| | Foreign Language Screening Test

Name | khushboo sachdeva
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | firstly i apolozised. then i told my mistake to the customer that in hurry i had written a wrong address them i ask again then address and told the customer that it will delivered in just hlf an hour. and this mistake will not repeat again.... sorry for you waiting this time... next time u get a best service n discount on ur oder.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | myself khushboo sachdeva. i belong to punjabi famiy. i live in krishna nagar delhi. i m 20 years old. i passed my 10th fom CBSE board in 2013. i passed my 12th from CBSE board in 2015. i do basic in computer. i m doing japanese language from nihonkai. i cleared N3 level in december. i am dedicated and hardwork to my work. i pickup fastly the things are teaching to me.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

きゃくさまにいいサービスをあげます。
きゃくさまといいはなしをつかうことはいいです。
いつも客様のもんだいとはなしをきくあとではやくもんだいをsolveしています。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

私は客様といい言葉を使います。
仕事に熱心な人です。
私は速くおぼえることがいます。
いいmannerはどこでだれとつかうのがしっています。
私はきゃくさまとはなすときいいことばをつかいます。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 私はにほんへいきたいです。日本は静かな国です。日本の文化が興味があるので私は日本経行くといろいろな祭りと文化を習いたいです。日本でいろいろな美しところがあります。富士山、信徒、お寺などがあります。日本は高いと静万邦と聞くそうです。東京は賑やかと物価は高いまちです。

| |