Subject: Japanese Language Test - vikas pandey
From: vikas pandey <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Wed, 31 Jan 2018 04:42:42 -0500

| | Foreign Language Screening Test

Name | vikas pandey
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | first i will change the address after that i will try to convience the consumer that due to some reason we could not send the pizza because our pizza boy suddenly meet with accident due to accident we had to go to the hospital for his treatment.Then i will ask him to appologies to me and i will give him a offer to get cold drink free with the pizza which he ordered and i will send the pizza to his address
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am basiclly from lucknow.There are 6 members in my family. my father is govt. servent . i passes my 10th or 12th class from cbse board. now i am pursuing b.com 2nd year from delhi university and learning japanese language from nihonkai japanese institute.i cleared jlpt n4. i am also playing cricket from delhi state at state level.i want to be a successfull person. so that i can fullfill my all dreams .
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Good coustmer service には人と人に関係がいいです。それでconsumerがいいしょひんをかえます。great consumer serviceにはいいproductをうればconsumerがいいしょひんをかえます。
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | 私はいいcommunicationがあります。私はconsumerとうそを使わない。私はproductのそうさをconsumerにやすいにつたえます。わたしはconsumerにたかいproductをやすいにうれます。わたしはconsumerといいかんけいができます
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | わたしはにほんへいきたいです。にほんでtokyoにうみたいです。tokyoはせかいでいちばんきれいなまちです。tokyoににほんの有名なかいしゃがあります。そこでわたしがはたらきたいです。わたしはにほんのぶんかがすきですそれでにほんににほんのぶんかをみたいです。私は日本の緑を見たいです。日本の緑にいろいろな花がありますからはながみたいです。わたしのゆめいはにほんでにほんのこちゃをのもたいですいろいろなにほんのたべものをたべたいですにほんのたべものがすきですから。ありがとうございます

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