Subject: Japanese Language Test - Yashkant Verma
From: Yashkant Verma <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Mon, 5 Feb 2018 04:15:52 -0500

| | Foreign Language Screening Test

Name | Yashkant Verma
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Good afternoon sir,
Pizza Hut Mr. Yashkant verma this side, How could i help you,
Ooh you not recieveed u order yet, let me check on my system. Our employee will around 45miniutes before u call us. Actually sir thier was a mistake that i put your adderes wrong, sorry for that sir am ust correct your adderes right now and am just inform to our delivery boy that he is on wrong way and your pizza deliver with in 10-20 miniutes on your adderes, sorry for that sir, I fell so sorry from mine side. Thankyou for calling in pizza hut.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Hi, I am Yashkant Verma basically I am from Rewari, but now I am liveing in Gurugram. I have done my schooling 10th and 10+2 from Holy Child Public School, Rewari and done my graduation B.com (Hons) from Maharishi Dayanand University, Rohatak (Haryana). I have done N5-N4 Japanese language course from JAPROC (A.O.T.S.) New Delhi and cleared JLPT N5. My hobbies are liestening song, watching movies, photography. And come to my fameily we are 5 members in my fameily including me, my father is a business man and my mother is a housewife i have two elder sisters both are teaching in a school.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

こんにちわ
私はやしゅかんとばまもします。カスト丸サリスとてもですね。みんなさんサス止めるの瀬リスのいですね。しゃいんわじょうじゅよんでとかいわわかりますね。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

一ばんじょじゅよんでいます。
二ばんよんでわかりますね。
三ばんじよじゅかいっています。
四ばん社員わじょじゅ会話ですね。
五ばん社員わ日本語のよんでいます。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | インドわじょうじゅくにですね。私はデリでちがう句に住んでいます。デリでくタブみなるです。レヅポトです、ぞうぞにいます。デリにメテロでいます。インドのらじゅばわんわデリにいます。デリわちゃかいですね。デリでアポトですね。デリわじょじゅいわです。ぜんぜんわ私はデリにすんでいます。

| |