Subject: Japanese Language Test - kapil saini
From: kapil saini <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Mon, 19 Feb 2018 02:24:43 -0500

| | Foreign Language Screening Test

Name | kapil saini
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

first i am say sorry to customer for my mistake and than i correct my mistake ,and with the order i send some extra coca cola for my mistake . i think customer will be happy . in  the end i never done that kind of mistake.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am belong a middle class family . i am studing japenese language from MOSAI  and my course will be over in april . i have done N3 and now i am study for N2 . my hobby is singing and watching japanese movies and drama . i had not done interview befor
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | 私によっていいサビースとすごいサビースの間に違いは、店員のサビースとお客様の印象は一番大切です。たとえば店員からもらったサビースについてお客様はどういるかそれは大切です。もしお客様は希望をかなえるときいい態度をとって話すかその時お客様も喜んで行けばそれは店員から上げたすごいサビースです。もし店員は希望だけかなえる時それはいいサビースになります。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

私は八百以上漢字がわかります。
今はお客様と話すこともできます。
私は一生懸命頑張って動力します。
モサイで勉強する時何回も日本語で発表をしたことがあります。
私は初めてに面接を受けますもしここで入院したら自信がもっと上がります。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

私はあまり旅行をしなかった。でも私は学校の時シムラへ行きましたその時先生と仲間たちと大変遊びました。その旅行本当に楽しかった。今もシムラへ行って見たいです。そして私は家族と一緒にジャヤプルとかハリヤナへも行きました。ソレだけ私は旅行しました。以上です

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