Subject: Re: Parables Abandoned chat
From: Chetan Lalwani <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Shahnawaz Akbar Dar <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 13 Jan 2016 18:55:38 +0530 (IST)

Hello Ma'am, 

While chat got abandoned i was outside on urgent call so i do not have any information about it. 

Regards 
Chetan 

From: "Ashish Dabral" <[email-masked]> 
To: "chetan" <[email-masked]>, "Shahnawaz Akbar Dar" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Wednesday, January 13, 2016 2:30:48 PM 
Subject: Parables Abandoned chat 

Hi Both, 

There has been 1 Abandoned chat in Parables on dated 12 /01/2016 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availblity & Online Time 
Parables 	4:00 PM 	1 	00:07:32 	Chetan(01:00:00),Shahnawaz Dar(01:00:00) 
Total 		1 		

Regards, 
Ashish Dabral