Subject: Parables Abandoned chat
From: Ashish Dabral <[email-masked]>
To: Chetan Lalwani <[email-masked]>, Shahnawaz Akbar Dar <[email-masked]>
Cc: deeksha <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Wed, 13 Jan 2016 14:30:48 +0530 (IST)

Hi Both, 

There has been 1 Abandoned chat in Parables on dated 12 /01/2016 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availblity & Online Time 
Parables 	4:00 PM 	1 	00:07:32 	Chetan(01:00:00),Shahnawaz Dar(01:00:00) 
Total 		1 		

Regards, 
Ashish Dabral