Subject: Blx Abandoned Chats 8th jan'16
From: Ashish Dabral <[email-masked]>
To: subir <[email-masked]>, deeksha <[email-masked]>
Date: Sat, 9 Jan 2016 14:13:54 +0530 (IST)

Process 	Hour 	Abandoned Chats 	Skill 	Avg. Wait Time to Abandoned 	Agent Availblity & Online Time 
Borderlinx 	12:00 AM 	1 	BX-EN-L1 	00:00:00 	Anand,Gelna,Kartik,Sumit 
Borderlinx 	5:00 AM 	1 	BX-EN-L1 	00:00:00 	Anand,Gelna,Kartik,Sumit 
Sub Total 		2 		00:00:00 	
Borderlinx 	3:00 PM 	1 	BX-AR 	00:02:31 	Amandeep(00:00:00),Karan(00:20:45),Eman(00:43:23),Chetan(00:00:00),Jaspal(00:44:52),Raj(00:29:35) 
Sub Total 		1 		00:02:31 	
Total 		3 		00:01:15