Subject: Re: GE Abandoned chats on 2nd Jan'16
From: "Mayank k . arora" <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: "Ravi Parkash . Gupta" <[email-masked]>, Ramananda Moirangthem <[email-masked]>, Chetan Lalwani <[email-masked]>, Akash Tyagi <[email-masked]>, Surajit Bhadra <[email-masked]>, Shahnawaz Akbar Dar <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 4 Jan 2016 21:45:25 +0530 (IST)

Hi Madam 

I was on a break at this time. 

Thanks and Regards 

Mayank Kumar Arora 

From: "Ashish Dabral" <[email-masked]> 
To: "Ravi Parkash . Gupta" <[email-masked]>, "Ramananda Moirangthem" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Mayank K. Arora" <[email-masked]>, "Akash Tyagi" <[email-masked]>, "Surajit Bhadra" <[email-masked]>, "Shahnawaz Akbar Dar" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Monday, January 4, 2016 8:07:29 PM 
Subject: GE Abandoned chats on 2nd Jan'16 

Hi All, 

There has been 2 Abandoned chats in GE on dated 02 /01/2016 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availblity & Online Time 
GE 	2:00 PM 	1 	00:01:01 	Ravi,Rama,Chetan,Mayank 
GE 	5:00 AM 	1 	00:11:20 	Akash,Surajit,Shahnawaz 
Total 		2