Subject: SecureTabs Abandoned chat
From: Ashish Dabral <[email-masked]>
To: Emelyn Dunan <[email-masked]>, Lemar Deliman <[email-masked]>
Cc: deeksha <[email-masked]>, Gokul Nair <[email-masked]>
Date: Sat, 19 Dec 2015 16:00:27 +0530 (IST)

Hi Both, 

There has been 1 Abandoned chat in SecureTabs on dated 19 /12/2015 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availblity & Online Time 
Securetabs 	6:00 AM 	1 	00:02:15 	Emelyn (0:31:00) ,Lemar ( 1:00:00) 
Total 		1 		

Regards 
Ashish Dabral