Subject: Re: PKR shift requirement
From: Ashish Dabral <[email-masked]>
To: ramananda <[email-masked]>
Date: Fri, 18 Dec 2015 15:45:29 +0530 (IST)

Hi Rama, 

If your UK seniors ask you for do tickets and go offline, in that case what should I do? 

Regards 
Ashish Dabral 

From: "ramananda" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, December 18, 2015 3:29:56 PM 
Subject: PKR shift requirement 

Hello Ashish, 

Here are the shift requirement for PKR 

Morning shift 
Mon - 7am-10am - 3 logins, then 1 login from 10am - 1:30pm 
Tuesday - Friday - 7am - 1:30pm - 1 login 

Night shit 
Monday - Friday - 10pm- 10:30pm - 2 logins, 
Monday - Friday - 10:30pm -7am - 3 logins, Emelyn as back-up 
(if Emelyn and one agent from India as week off on same day, there will be exact 3 agents logins and no back up, so agent has to maintained their break time and will see less agent online on report) 

Weekend 
24/7 - 2 logins - all shifts - there will be no back-up like weekdays, so will always see less agent online 

With Regards, 
MRSingh 

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