Subject: Call Report Summary 15 Dec'15
From: Ashish Dabral <[email-masked]>
To: Gokul Nair <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 16 Dec 2015 15:10:35 +0530 (IST)

Process 	Agent 	Inbound 	Outbound 	Voice Mail 	Abandoned & Missed 	Total 	Avg.Duration 	Total Duration 	Remarks 
HFL 	All 	18 	6 		1 	25 	0:06:29 	2:32:50 	Call back done 
Secure Tabs 	All 	17 	2 			19 	0:03:26 	1:12:16 	
TxtNation 	All 	78 	0 	15 	17 	110 	0:03:00 	4:54:55 	
Total 		113 	8 	15 	18 	154 	0:04:18 	8:40:01