Subject: Call Report Summary
From: Ashish Dabral <[email-masked]>
To: Gokul Nair <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Sat, 5 Dec 2015 14:42:47 +0530 (IST)

Process 	Agent 	Inbound 	Outbound 	Voice Mail 	Abandoned & Missed 	Total 	Avg.Duration 	Total Duration 	Remarks 
HFL 	All 	18 	7 	1 		26 	0:05:20 	2:12:45 	Call back done 
Secure Tabs 	All 	11 	2 	1 	2 	16 	0:03:14 	1:08:11 	Call back done 
TxtNation 	All 	106 	0 	10 	46 	162 	0:24:29 	32:11:40 	
Total 		135 	9 	12 	48 	204 	0:11:01 	35:32:36