Subject: SecureTabs Abandoned Chats
From: Ashish Dabral <[email-masked]>
To: Cherryl Barde <[email-masked]>, Faith Grethel <[email-masked]>
Cc: deeksha <[email-masked]>, Gokul Nair <[email-masked]>
Date: Fri, 4 Dec 2015 15:29:57 +0530 (IST)

Hi both, 

There h a s been 2 A b a ndoned ch a t in SecureTabs on d a ted 03 /12/2015 , So ple a se give your proper expl a n a tion to Deeksh a m a ' a m reg a rding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availblity 
SecureTabs 	8:00 AM 	1 	00:01:09 	Cherryl,Faith 
SecureTabs 	2:00 PM 	1 	00:00:53 	Cherryl 
Total 		2 		

Regards, 
Ashish Dabral