Subject: GE Abandoned chats
From: Ashish Dabral <[email-masked]>
To: Chetan Lalwani <[email-masked]>, Surajit Bhadra <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Fri, 4 Dec 2015 15:26:46 +0530 (IST)

Hi Both, 

There has been 2 Abandoned chats in GE on dated 03 /12/2015 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availability 

GE 	6:00 PM 	1 	00:00:43 	Chetan,Surajit 
Total 		1 		

Regards, 
Ashish Dabral