Subject: Re: Parables Abandoned chat
From: Chetan Lalwani <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, "Mayank k . arora" <[email-masked]>
Date: Fri, 27 Nov 2015 15:23:53 +0530 (IST)

Hello Deeksha Ma'am, 

It was coincident, i had also similar issue at the same time Yesterday, few minutes ago before chat abandoned i was logged out automatically then i logged in again but after few miuntes when i have checked browser was buffering and in the meantime chat was abandoned. 

Regards 
Chetan 

From: "Mayank k . arora" <[email-masked]> 
To: "Deeksha Dadu" <[email-masked]> 
Cc: "chetan" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Friday, November 27, 2015 3:01:25 PM 
Subject: Re: Parables Abandoned chat 

Respected Madam 

The browser was crashed on the computer which I was using at this time, so I was not able to take this chat and was not able to take chats in Inboxdollars too for 10 minutes. 

Thanks and Regards 

Mayank Kumar Arora 

From: "Ashish Dabral" <[email-masked]> 
To: "Chetan Lalwani" <[email-masked]>, "Mayank K. Arora" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]> 
Sent: Friday, November 27, 2015 2:47:42 PM 
Subject: Parables Abandoned chat 

Hi Both, 

There has been 1 Abandoned chat in Parables on dated 26 /11/2015 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availability 

Parables 	8:00 PM 	1 	00:01:13 	Chetan,Mayank 
Total 		1