Subject: Japanese Language Test - Satender Kumar
From: Satender Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Wed, 28 Feb 2018 03:32:34 -0500

| | Foreign Language Screening Test

Name | Satender Kumar
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Sorry sir for the late , due to traffic jam our  executive unable to reach you your order in time ,kindly cooperate sir .And in future this type of delaying of your order never be happen.

Thank you

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | There are total five members in my family.I have done my B.com from DU and 3 years diploma in ECE engg. I have completed advance diploma in japanese language from DU. And I have passed JLPT N-3 level last year january.I worked 2 year with many companies as a freelancer in market research and technical sales. currently I am working with Lingual consultancy Pvt. Ltd. in Quality check navigation system of BMW and TOYOTA.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

良い　仕事　に　会社員　は　お客様　の　全部　問題を　かいけつ　そのほか　よい
お客様　さびす　には　お客様　の　全部　問題を　解決する　と　そのかいわには　お客様からセール　もあります。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

私は時間を守るとまじめな人です。
私はセルにも経験があります。
私はいろいろな会社と働いた経験があります。
私はN-3 のレブル　をごかくできました。
私はデリー大学から３年かんしょうきゅからじょうきゅうまで日本語を勉強したことがあります。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

初めまして、こんいちわ
私はサテンダルとうもします。デリーの出身です。デリーの中にサハダら
に住んでいます。デリーはインドのしゅうとです。デリーの中にはいろいろな有名な場所があります．たとえばC.P とかkutub minar とかインドの門もです。私はデリー　大学商業を専門にそつきょうしました。デリーの中にはsouth ex.とｃｐはお金持ちのへんです。デリーの中にトラベルのとしてはメトロが便利なです。メトロを手伝ってちょっとすこし時間がかかります。いろいろなカントリーから市民はきます。

| |