Subject: Spanish Language Test - Abhishek Dhyani
From: Abhishek Dhyani <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Thu, 8 Mar 2018 02:37:44 -0500

| | Foreign Language Screening Test

Name | Abhishek Dhyani
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I would take corect address from the cusomer and deliver pizza I would say the following to the customer- Hi Sir,Im extremely sorry but I wrote down wrong address,Could you please tell me your address again so that I can send the delivery in correct address.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Myself Abhishek Dhyani, I stay in Vasant Kunj, South Delhi. I have completed my graduation from delhi university with Spanish Language. I have a seven years of experience in Spanish. For last three years I have been working as Spanish Langauge expert in Capgemini Noida. I work in Hitachi Deparment. I have two elder sisters. My father has been retired from JNU. My moher is a housewive.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | En mi opinion ambos son mismo, en ambos el equipo da su mejor para el cliente.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Yo tengo experiencia de siete anos.
puedo communicar en esta lengua.
puedo communicar por correo , telefono o chat.
yo tengo un buen conocimiento de esta lengua.
I puedo dar mi mejor en esta empresa.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | yo fui al Jaipur el ano pasado con mi familia. disfrute mucho. yo vi todos los monumentos alli. Jaipur es un lugar que es muy famoso por su historia. yo escuche sobre toda la historia de reys y reinas .Yo tambien vi jardin de reina .

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