Subject: Spanish Language Test - gajendra jangid
From: gajendra jangid <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Tue, 13 Mar 2018 02:43:20 -0400

| | Foreign Language Screening Test

Name | gajendra jangid
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | firstly i tell pardon for the mistakes then i tell to customer to wait for a while.After then i tell to customer i check the information about your order.After then i tell to customer if you didn't receive your pizza i'll check what happened why you haven't received your pizza. Again say to sorry to customer for inconvenience.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Gajendra jangid. I am from Rajasthan. I have completed MA(English literature) and B2.2 level in spanish language from instituto hispania Pune. I have parents 3 sisters and 2 brothers.Two sisters had married. i really friendly,i love people,i can talk to everyone,i am good at solving problems.i like to watch english movies and tv series,i like travel,i like to read books,i like to meet new people and to know new culture.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | En mi idioma la diferencia entre bien o muy bien servicio cliente.Primero necesitamos hablar con clientes tranquilamente,despues necesitamos paciencia por telefono cuando hablamos con clientes. Si el cliente enfadado con nosotros, tenemos que hablar con el muy amablemente.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1.Porque yo se bien espanol o puedo hablar,escribir,escushar bien.
2No tengo experiencia de trabajo pero pongo mi habilidades o conocimiento para crecimiento de la empresa.
3.Soy un chico honesto,automotivado,trabajador.
4. Siendo puntual
5.quiero empezar mi carrera  y ganar experiencia.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | cuando yo estudiaba en la clase 12, yo y mis amigos hicimos un viaje a Delhi o Agra.Cuando lleguemos al estacion de autobus vimos un amigo anciano.pasemos 5 dias en delhi.Visitamos la fortaleza roja,la fortaleza roja era bonita y muy grande,alli bebiamos la cerveza,comiamos la comida,la comida estaba riquisima.pero no me gusta mucho la ciudad delhi porque hay mucha contaminacion y la gente no es simpatica.despues de 5 dias fuimos a visitar a agra. Visitabamos a tajmahal.Tajmahal es muy grande y bonito,situado cerca de rio yamuna. El emperor musulman Shah jahan construjo Tajmahal en siglo 1600. Alli conocimos muchos extranjeros desde todo el mundo. yo hable con una chica de estados unidos.aquella epoca no sabia engles pero me gustaba mucho los extranjeros. despues de dos dias regresemos a nuestro pueblo. el viaje de delhi o agra eran superbueno.

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