Subject: Spanish Language Test - NITESH BHUSHAN
From: NITESH BHUSHAN <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Tue, 20 Mar 2018 02:58:31 -0400

| | Foreign Language Screening Test

Name | NITESH BHUSHAN
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will not tell him about my mistake because he will abuse me and moreover by telling about my mistake he will think my company have a very bad service so i will act smart i will ask him once again his address for verification purpose and i will tell him sir that i contact our delivery boy is on the way and he is facing problem because of trafic you will get your pizza in 8 mins.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Myname is Nitesh Bhushan i am 22 years old i am from Uttarakhand i live in Delhi with my family in my family there are three more people my mother, father and my little brother about my studies i completed my school in 2016 from NIOS last year i completed my level B2 in spanish language from instituto hispania right now i am persuing B.com from SOL and my hobies are i love to play football i like singing, i am adictt of listning musievery day for at least tow hours and i also like to watch animated series & american series also.
Thank you

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

El servicio al cliente es un departamento que audar los clients de empresa y tambien dar consejos sobre el prodecto de la empresa.
En mi opinion bueno servicio es bien pero muy bien servicio es mejor porqe el cliente es nuestro amigo de empresa y tambien este es nuestro trabajo dar muy bien servicio a cliente sobre el prodecto sin duda.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Estoy trabajador sobre mi trabajo.
Estoy muy amable con la gente.
A mi me encanta trabajo en eqipo.
Estoy inteligente.
Estoy una persona que es egual de 2 personas.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

si, en el mes pasado viaje Uttarakhand con mis amigos y tambien soy de Uttarakhand yen Uttarakhand viaje Uttarkashi porqe Uttarkashi es mi pueblo. Uttarkashi es muy bueno cuidad para viajar y tambien hay un instituto se llama N.I.M hay muchas cosas en Uttarkashi por ejemplo hay mochos templos mochos ricos despues Uttarkashi fui Masoori porqe hay muchas montanas las chicas de masoori son muy bonita en todo Uttarakhand Y para tres dias viaje Dehradoon para la boda de mi hermano en boda disfrute mucho la experencia de Uttarkhand es muy bueno despues de boda fui Goa ufffff Goa no tengo palabras para Goa porqe Goa es un estado de India que es muy bueno para disfrutar vida hay machas playas los resturantes de Goa muy bonita y muy famaso para la comida. Experencia de Goa muy fantastico para mi y tambien conoce una chica de Rusia ella es una angela muy bonita y muy guapa las chicas de  Rusia son muy guapas en todo mundo es verdad sin duda es verada. Ahora estoy en delhi pero dentro de dos anos mi gustaria viajar Rusia porqe mi angela es alli.
Gracias.

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