Subject: Re: LSM Joining Case Test - Deepak Kumar
From: Deepak Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 29 Mar 2018 05:49:06 -0400

| | LSM Joining Case Test

Name | Deepak Kumar
E-mail | [email-masked]
Phone Number | (+91) 8969542781
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In that situation we dont have to do any thing just have t guide customer that how to book tickets nd print that will be more easy for that client and we dont have to send tickets to their address. That will be more easy for everyone.. for the cusomer and for the agent.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me we listen carefully to the customer and after that rectify his problems and we can call it good customer sevice. And Great Customer service is keep calm and help the clients what they need and give them some extra time to Solve their problems.

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