Subject: Re: LSM Joining Case Test - Mothe Anil
From: Mothe Anil <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 30 Mar 2018 03:29:44 -0400

| | LSM Joining Case Test

Name | Mothe Anil
E-mail | [email-masked]
Phone Number | (91) 9650579188
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This is most appropriate one among all. In this blurb, the customer also assured if there are any changes in delivery address. He also provided a link to update his delivery address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A customer service is the act of providing services before, during and after the purchase or receive of a product.

In good customer service, the customer is satisfied with the services provided to him during his purchase of product. He must have a received all kind of assistance whatever he expected from the service team. He has a positive feedback on service.

A great customer service is the one in which customer is very much satisfied with the service infact he might have been more services what he has expected. And also he may want to maintain the long term relationship in future. He is very loyal to the company. He has a very good feedback on services.

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