Subject: Re: LSM Joining Case Test - RAMAN DEEP
From: RAMAN DEEP <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 30 Mar 2018 06:09:45 -0400

| | LSM Joining Case Test

Name | RAMAN DEEP
E-mail | [email-masked]
Phone Number | (011) 7827589199
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | First and most important thing for customer service representative, customer issue should be resolved according to company guideline, representative need to give the assurance, he is on right place for his issue and issue will be resolve soon.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Need to provide the right resolution for the customer's issue, Customer satisfaction is most important thing in customer service , If the customer is not satisfied it would create huge problem with product quality, for great customer service customer satisfaction should be the first priority.

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