Subject: German Test - Bhupeh Sharma
From: Bhupeh Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 14 May 2018 06:52:57 -0400

| | German - Non native speaker - Test for Customer Service

Name | Bhupeh Sharma
Email | [email-masked]
Phone Number | (91) 9718384144
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | sorry sir,your order is not delever on time .beacuse sir we are handling more than 100 customer per day it is ,this eror occurs 1% out of 100 ,but don&amp;amp;#039;t worry sir we are here to help you. i have write down your order , your order will delever before time.thankyou sir to show your politeness with us .

In English: What according to you is the difference between good and great customer service?

good service refers to complete service within time but great customer service refers to
complete the service within time or with accuracy and to get the customer satisfaction.

Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job.

man muss  punktlich sein.
man freut sich auf den job.
man muss mit kollegin arbeiten.
man  muss  sein job liben.
man muss neu dinge kennen lernen.

In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Ich heisse BHUPESH und ich bin neunzehn  jahre alt  .ich habe meine zenthe klasse von  agra geamacht und meine zwolfte klasse von noida gemacht. ich habe auch meine B1 zerifikat von MAX MUELLER BHAVAN gemacht .ich habe deutsch von MAX MUELLER  gelernt. ich habe meine B1 zertifikat in sieben monaten gemacht . Das ist eine grosste leistung fur mich. ich wohne in noida . ich wohne mit meiner familia.
ich bin neu hier in noida.

In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended. | Am letzte wochenende  habe ich eine musical konzert besucht.das war sehr tall. ich gah mit meinen freunden. wir gahen mit dem Auto. wir haben zu viel spass gemacht . In musical  konzert ist armaan malik gekommen . er ist berumht singer .er hat zu viele lied gesungen.aber wir haben  ihn nicht getroffen weil dort  zu viele Leute war . dann gahen wir nach hause zuruck.  aber er hat uns gasagt dass er wieder werdet kommen.

| |

You can edit this submission and view all your submissions easily.