Subject: German Test - Samiksha .
From: Samiksha . <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 15 May 2018 04:26:49 -0400

| | German - Non native speaker - Test for Customer Service

Name | Samiksha .
Email | [email-masked]
Phone Number | (110045) 8800572804
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Hello sir here is Samiksha from pizza hut and sorry for delay actually i didnot hear your address properly .So could you please wait for 20 minutes thanks for your cooperation
In English: What according to you is the difference between good and great customer service? | if we complete the customer needs then we can say that we provide good services but if  we  improve our services according to the demandand needs of customers then we can say that we can provide best services because our main motive is to satisfied the customer needs and wants.

Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job.

1. Ich  binschneller lerner
2. Ich meiner arbeit gewadet bin
3. Positive denken
4. Ichmenschen nicht einfach trauen kann
5. Ich respektiere andere denken

In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My nama ist samiksha und ich wohne in Dwarka und  ich bin studentin von beruf .und wir haben vier personnen in meine familie und meine hobbies sind musik horen und tanzen
In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended. | Letzes monate ging ich fur musikal konzert weil es  mir  viele spass macht und alle leute habe die musik genossen und ich auch in konzert tanzen danach ging ich fur theatrical gesehen und dass ist sehr lustig nachdem ging ich  von einzukaufen als wir wissen es auszuruhen macht das ist alles danke.

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