Subject: Portuguese Language Test - Ajit KUMARAJITK2433@GMAIL
From: Ajit KUMARAJITK2433@GMAIL <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Thu, 4 Jan 2018 06:02:34 -0500

| | Foreign Language Screening Test

Name | Ajit KUMARAJITK2433@GMAIL
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Good afternoon Sir and thank you for calling me back and i appreciate your concern.As i checked mistake has been done by my side , I apolige for that delaying and as per the policy of Pizza Hut , If we ahd not delivered the ordered pizza within 30 minutes of order we would deliver it free to our customers and it is a request give me some time and i will try my best to reach there at your address as soon as possible. If you do not mind it is a hmble request to you if you think that mistake has been done unintenionally please pay the amount to be paid ,it is just a request nothing else otherwise Pizza Hut will deduct my salary , thank you sir please wait i will be there as soon as possible.
In ENGLISH: What according to you is the difference between good and great customer service? | Good customers;- they are those customers to whom company treats in normal way of business and company goes to just give satisfaction towards their good and services and that are those to whom company gives normal offers and they avail only ordinary supports from the company.   Great customers;- they are those customers to whom company treats in special way and company goes to not merely satisfaction also providing loyalty and addition support and company gives them normal offers as well as special offers actually company do not want to let them go outside the circle of their network and company also maintains some personal relationship with in addition to normal or ordinary relation.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | 1.Sou a pessoa de confianca que tem atitudo positiva que acredito em trabalho duro e dedicacao para o trabalho.   2. Tenho experiencia de duas empressas ;-credito de casa e vacacao casa aluguel que me iria ajudar no caso de falar e tratar os clientes.  3. desde que eu juntei com lingua portuguesa eu tenho desejo de trabalhar com a empressa internacional e asua empressa poderia me dar esse oportunidade e para isso eu trabalhara muito duro para si.   4.Eu sempre tenho pensado para a empressa que me podia ajudar no meu trabalho entao eu posso dar todos os meus esforcos a empressa. 5. Se eu trabalhara com a sua empressa eu tambem obteria respeito no mundo e para obter isso eu nao iria fazer pouca queixa aqui na sua empressa.

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Chamo-me Ajit kumar e tenho vinte e um anos e moro em badarpur border em Nova Deli.  Eu estou cursando ano 2 do curso de bacharelado em comercio e tambem tenho completado o nivel avancado do curso lingua portuguesa pelo instituto langecole e ate intermedio pela embaixada de portugal. Eu tenho experiencia de trabalhar em vacacao casa aluguel onde eu estava convencer os clientes para dar as permissoes deles  para mostrar as propriedade deles no nosso site.  os meus passatempos sao ouvir musicas de atif aslam e jogar criquete e ler os livros de lei de empressas.
o meu estilo de vida e simple volta ou cerca de membros de familia e alguns amigos.

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