Subject: French Language Test - Shrishti rawat
From: Shrishti rawat <[email-masked]>
To: [email-masked];[email-masked];[email-masked]
Date: Wed, 17 Jan 2018 03:16:17 -0500

| | Foreign Language Screening Test

Name | Shrishti rawat
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | firstly, i would apologize to him saying i am extremely sorry for writing the incorrect address of yours. I would ask him if he could wait for another 30 minutes and if he allow me to do so i would be relieved. In case he denies, i will tell him to wait for another 30 minutes and in return i will give him a pan pizza for free of cost. Due to my own mistake, i will be giving him the pan pizza from my own salary. This will definitely make him relieved now. At last i will ensure him that the mistake will never get repeated, and will request him to give another chance.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Myself Shrishti Rawat
I live in Noida
I am 20 years old
Have done my 10th and 12th from a private school in noida
I am doing my post graduation from Delhi university (sol)
Doing my final year
I have done my jlpt level N5 N4 and N3
Pursuing N2
I have'nt work anywhere yet

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Great customer service is something which is rare but can be find in Livesalesman

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

私は働き者ですから全力で頑張ります。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

私はDehradunへ行ったことがあります。すごく綺麗な町です。自然環境はとても新鮮。人も少ないですからこのまちが好き。kempty fall とか公園へもいった。そんな感じはいまでも忘れられない。私のすきなばしょはhawaiiです、でもいまはちょっとむりな。Dehradun以外私がどこへもいきませんでした。残念とおもうでもがんばりましょう。
Dehradun はしずかなまちですから私は好き。そんな種類のまちがとてのすき。うちも大きい、空気も新鮮、人も少ないだから好きだった。

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