Subject: Al Muftah-Rentacardoha.com Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, Bhupendra Singh <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Fri, 10 Dec 2021 04:11:24 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for Al Muftah-Rentacardoha.com: 

Chat ID: R3OSVTAIJB (Bhupendra) : Very well handled chat however personalisation was missing, it was good to see that he used information from the company website to advise customers about the services we provide as the customer was looking for different services compared to what we offer. 

Thanks and Regards, 

Amit