Subject: Chat Audit JayWay
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Bhupendra Singh <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Fri, 10 Dec 2021 03:04:48 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for JayWay: 
Chat ID: R3FV30SD5X (Harsh) : Traveller left the chat without sharing the lead generation details. 

Chat ID: R3FVP35124 (Jason) : Chat was handled really well and as per the situation and customer expectations although the responses were not in order. 

Chat ID: R3IVFFNXT1 (Harsh) : Chat was handled well and as per the process expectations however customer left the chat before providing the lead details. 

No abandoned/missed chat. 

Thanks and Regards, 

Amit