Subject: Tech Support Candidate - Kanchan Gahlod
From: Kanchan Gahlod <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Dec 2021 04:36:11 -0500

| | Tech Support Test

Name | Kanchan Gahlod
E-mail | [email-masked]
Phone Number | (96438) 91043
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater Noida West Tech Zone 4
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i  read which type of error showing in my
browse than i will troubleshoot with perticular propblem.
1.If showing google page than check my link is ok or not.
2.if showing page can not be desplay error than check my internet connection.
3.If showing popup error so accept cookies from right top corner on the url tab.
4.if our browser issue than check brouse added or not as trusted site in Internet Explorer properties if not than add the same.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. On Bluetooth Device
2. Bluetooth on in our moble.
3. Seletc Device in Moble for pairing
4. Connect Device with Mobile.

What according to you makes you a good candidate for customer service or technical support job? | My attitude, passion and ability to listen. To deal with customers with technical and Communication Skill and resolve customers issues.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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