Subject: Tech Support Candidate - Himanshu kumar Mishra
From: Himanshu kumar Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Dec 2021 04:29:31 -0500

| | Tech Support Test

Name | Himanshu kumar Mishra
E-mail | [email-masked]
Phone Number | (91) 9625526973
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Paschim vihar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ntt data | Ms engineer | 0 | 21300
Previous Employer 1 | Adhik facility | Support engineer | 4 november | 23500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.check the internet connectivity
2.check the other site if it is also slow then clear cookies and cashe
3. Open it another available browser it may be supported different browser
.if all the site are not opening
Check the firwall

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth and pair the devise and connect.
What according to you makes you a good candidate for customer service or technical support job? | Good technical knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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