Subject: Tech Support Candidate - Abhishek Singh Kaurav
From: Abhishek Singh Kaurav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Dec 2021 04:20:07 -0500

| | Tech Support Test

Name | Abhishek Singh Kaurav
E-mail | [email-masked]
Phone Number | (474005) 9098361407
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gwalior
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Exchange server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Empirical solution pvt.ltd. | Desktop support engineer | 31 dec 2021 | 30k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we have to check date and time. And may be firewall on than we will have to firewall off. Either install and uninstall browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth of mobile phone and find the Bluetooth tooth name where we have to connect and connect the speaker.
What according to you makes you a good candidate for customer service or technical support job? | First priority to understand the problem of customer than resolve problem and take minimum time to solved.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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